Every year, along with our ongoing Service User and Carer Experience (SUCE) survey, we carry out an annual national survey written by the Care Quality Commission (CQC), to find out what people accessing our community mental health services think about the care they receive.
The survey covers various aspects of care, including the quality of care and treatment, communication with health and social care workers, information, and how our services support you and contribute to your wellbeing.
Surveys went out in the post in February and the final date they can be returned to Quality Health (who carry out the survey on our behalf) is the 23rd June.
If you received the survey in the post and have not yet filled it in, please do have a go at filling it in, being honest about your experiences and how you feel about our community mental health services. Your feedback will help to highlight what we’re doing well, and what we could do better.
The results of the survey will be presented in a form that does not allow any individual’s answers to be identified, so please don’t worry that your answers could have any impact on your care – this could not happen.
We will publish the results on the Trust website and also on our dedicated feedback website, Your Feedback Matters.
For more information about the survey, see more information on the Nottinghamshire Healthcare website.
Please contact the Involvement Team on involve@nottshc.nhs.uk if you have any queries or concerns about the survey, or would like to opt out of taking part in the survey.
