Volunteer Training

Why do I need to do mandatory training?

We ask all volunteers to do mandatory training, similar to staff. These courses are to give you a basic awareness of how to keep information secure, how to keep those around us safe and an understanding of equality.

A wide range of training courses are available, but we ask volunteers to do these four courses as a minimum at present:

  • Data Security Awareness for Volunteers 
  • Equality, Diversity and Human Rights for Volunteers 
  • Safeguarding Adults for Volunteers 
  • Safeguarding Children for Volunteers 

In addition to these four courses, all new volunteers are being asked to complete the below as a mandatory training package. We will be asking all existing volunteers to complete these courses by September 2021.

  • Your Roles and Responsibilities
  • Communication Skills
  • Conflict Resolution
  • PREVENT Radicalisation
  • Mental Health Awareness
  • Health & Safety
  • Fire Safety

Why are you expanding the number of mandatory training courses?

These courses form part of the Volunteer Learning Passport. We believe that these courses offer a good foundational knowledge for volunteering within Nottinghamshire Healthcare which, when combined with a volunteers existing skills and experience, will help them in their roles within our services.

How do I access training when the Involvement Centres are closed?

As we can’t offer face to face training currently, all volunteers can access the e-Learning for Healthcare website for free. We’ve created a step-by-step guide to help you sign up and get started. If you have any problems or are nervous in getting online, just let us know.

What is the Volunteer Learning Passport?

The Volunteer Learning Passport is a standard package of training courses that are free to access by volunteers to help develop their knowledge and abilities, helping support them in volunteering within the Health and Care sector. The sessions are aligned with the Volunteer Certificate Standards produced by Helpforce and help contribute towards a National Framework for Volunteering. The mandatory training courses we ask volunteers to complete are from the Volunteer Learning Passport package.

How difficult are the training courses?

The courses are designed to be introductions to the topics. Most are split into short chunks with writing, pictures, videos and a short quiz to check your understanding. they should take approximately 30-45 minutes to complete. They don’t have to be done all at the same time, and you can take breaks from each course and return to it later if you need to.

I need support to complete the training.

We would normally be offering a range of training options, unfortunately we’ve had to suspend face to face training in the Involvement Centres during national restrictions. We hope to resume this as soon as we’re able, but we have no estimate at this current time as to when this will be. If you need support in getting online or completing the courses on the e-Learning for Healthcare website get in touch with the Volunteering Team and we will work with you to support you as best we can.

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