Ward Engagement Support Volunteer

Website Nottinghamshire Healthcare NHS Foundation Trust

Nottinghamshire Healthcare NHS Foundation Trust

As a Ward Engagement Support Volunteer, you will engage patients in a range of activity to help them improve and maintain their health and wellbeing whilst staying on the Orion Unit. After appropriate training and support from the Multi-Disciplinary Team, you would help delivery an engaging and varied programme of activities that contributes to our service users’ recovery and enhances their experience.


Orion Unit, Highbury Hospital

Time commitment:

Minimum of one two-hour session per week (Monday to Friday Essential, Weekends Desirable)

Key tasks, may include the following:

  • Motivating and supporting patients to identify and engage in personal interests – we are particularly interested in finding someong with the following interests:  playing football. reading and writing, singing and dancing and having a drink and a chat.
  • To work alongside the existing multi-disciplinary team to ensure the patient is ready to engage and feedback how the session went, to help inform the patients pathway and recovery progress.
  • To encourage both current interests and explore/develop new wider interests for the patients.
  • To support and encourage the patient both on and off the ward environment – supported by the Multi-disciplinary Team and Support Staff.
  • Maintain good working relationship with both patients and staff.
  • Be responsible for his/her own health and safety, working closely with the existing team.
  • To make suggestions for new activities and to support service users to put forward their ideas around activity on the ward
  • Attend any relevant in-service training and implement acquired knowledge and skills.

 ExclusionsVolunteers are not expected to be involved in any of the following:

  • Clinical or medical treatments of any kind
  • Psychological interventions
  • Moving or handling of patients unless appropriately trained and only under strict instruction and delegation.
  • Personal care activities including toileting and bathing

 Person Specification and Requirements

  • Adequate physical ability to complete a range of activities, including physical activity such as walks and sports.
  • Good communication skills, able to adapt interactions to people with different communication levels and skills.
  • Compassionate, with a sensitive and tactful nature.
  • Relate to people in a polite, friendly, and courteous manner
  • Punctual and reliable

Desired skills and experience:

  • Experience of volunteering/working within adult mental health, mental health services for older people, intellectual and developmental disabilities services.
  • Able to follow instructions
  • Willingness to help and support staff and patients
  • Emotionally mature
  • Adaptable and willing to learn
  • Calm and composed
  • Able to work independently and as part of a team
  • Comfortable working in a fast-paced environment
  • Understanding of need for confidentiality

We will provide:

  • Supervision and support from a dedicated member of staff within the Involvement, Experience & Volunteering Team
  • Supervision and support from a dedicated member of staff within the Orion Unit.
  • Induction to Nottinghamshire Healthcare NHS Foundation Trust
  • Specific training for the role
  • On-going up-dates and information
  • Reimbursement of travel expenses
  • References can be provided after six months of volunteering

What Nottinghamshire Healthcare offers volunteers:


All volunteers in Nottinghamshire Healthcare are supported by a dedicated team of staff and each volunteer will have a named person within the Volunteering Team as their point of contact. If volunteers are within services, they will also have a named staff member within the service itself. We offer provide regular supervisions with each volunteer to help review their support, their training and their voluntary role. We offer reimbursement of out-of-pocket expenses, as detailed in expenses policy. References can also be provided after six months of volunteering

Training & Development

We offer support in completing the National Volunteer Certificate and offer further development and training opportunities that are available.

You will also receive an induction to Nottinghamshire Healthcare NHS Foundation Trust as well as a local induction to the service/placement location.


We’re proud of our community of volunteers that we support throughout Nottinghamshire Healthcare. They are integrated into staff teams and within our services with patients and carers. Our Involvement Centres act as hubs for their work, training and events. We also offer an online NottsHC Volunteer Hub to further support and nurture our community of volunteers.

How to Apply

New Volunteer Applicants:

All new volunteer applicants for this role must complete and return a Registration Form. Completed forms can be emailed back to the Volunteering Team volunteering@nottshc.nhs.uk or sent via post to the DMH Involvement Centre, Duncan MacMillan House, Porchester Road, Mapperley, Nottingham, NG3 6AA

Please note:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. If successfully shortlisted for this role, you will be sent an invite to interview and links to complete an online DBS check, links to online training which must be completed before the role starts. If you had any questions about the role, the application process or about volunteering with us, get in touch and we’d be happy to help.

Closing date for applications: Ongoing

Interview date: To be arranged upon application

Current Nottinghamshire Healthcare Volunteers:

If you already volunteer with us, please complete the Expression of Interest Form and return to the Volunteering Team. Completed forms can be emailed back to the Volunteering Team volunteering@nottshc.nhs.uk or sent to one of the Involvement Centres.

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