Patient Experience Volunteer – Adult Mental Health

Website Notts Healthcare NHS Foundation Trust Notts Healthcare NHS Foundation Trust

Notts Healthcare NHS Foundation Trust

Role Description:

Following the opening of our new Sherwood Oaks Adult Mental Health unit in Mansfield we are currently looking to recruit people to join a group of volunteers to gather feedback. This will take place by talking and spending time with patients and attending Community meetings and then feeding back to the Trust in a variety of ways.


Sherwood Oaks, Mansfield

Time Commitment:

You will need to commit to 2 hours per week.

Knowledge, Skills and Experience:

For this opportunity you will ideally have

  • An interest in spending time with our patients and carers.
  • Have an understanding of our Trust and inpatient services.
  • Have good communications skills.
  • Have good listening skills.
  • Have an understanding of mental health.
  • Be able to communicate with others and record their feedback.

What Nottinghamshire Healthcare offers volunteers:


All volunteers in Nottinghamshire Healthcare are supported by a dedicated team of staff and each volunteer will have a named person within the Volunteering Team as their point of contact. If volunteers are within services, they will also have a named staff member within the service itself. We offer provide regular supervisions with each volunteer to help review their support, their training and their voluntary role.

Training & Development

We offer support in completing the National Volunteer Certificate and offer further development and training opportunities that are available.

We will offer role specific training.


We’re proud of our community of volunteers that we support throughout Nottinghamshire Healthcare. They are integrated into staff teams and within our services with patients and carers. Our Involvement Centres act as hubs for their work, training and events. We also offer an online NottsHC Volunteer Hub to further support and nurture our community of volunteers.

Please note:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Below, please find below important information and interview/training dates to be aware of before applying:

  • If successfully shortlisted for this role, you will be sent an invitation to interview and links to complete an online DBS check, links to online training and we will request references (to cover the past three years) which must be completed before the role starts.
  • Interviews will take place via MS Teams on Tuesday 7th February
  • Mandatory Training will take place on Monday 20th March and Wednesday 22nd March – you will need to be available to attend this training in order to commence the role.

If you had any questions about the role, the application process or about volunteering with us, get in touch and we’ll be happy to help.

How to Apply

New Volunteer Applicants:

All new volunteer applicants for this role must complete and return a Registration Form. Completed forms can be emailed back to the Volunteering Team or sent via post to the DMH Involvement Centre, Duncan MacMillan House, Porchester Road, Mapperley, Nottingham, NG3 6AA

Current Nottinghamshire Healthcare Volunteers:

If you already volunteer with us, please complete the Expression of Interest Form and return to the Volunteering Team. Completed forms can be emailed back to the Volunteering Team or sent to one of the Involvement Centres.

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