Hello my name is Amanda. I am Involvement and Experience Manager and this is my first job in the NHS. I am finding my new role to be very rewarding and diverse: ensuring that the voices of patients, service users, and carers are heard to bring about changes and improvements in services. Also, to ensure that patient, service user and carer involvement and experience is a key part of the culture of the Trust, my role is to work with colleagues to review plans and activities to develop and share good practice.
I am gaining great job satisfaction from seeing how patient feedback really does bring about changes and have learned that the smallest things really matter. My new mantra is, “Do sweat the small stuff”, because enabling small changes to happen can have such a positive impact on the life of an individual. So please have a look at Your Feedback Matters to see what we are doing or indeed leave your own story at Patient Opinion.
I have been interested in health-related issues for as long as I can remember and prior to my current role worked in Connexions and then the Local Authority, directly supporting young people and then managing diverse projects and teams with a focus on developing integrated practices, in partnership with a range of other professionals to support and help vulnerable families with a range of issues.
As for my life out of work, I am an arts graduate with a keen interest in art and fashion, with a particular passion for re-fashioning and re-cycling as well as street-style photography and how fashion is sourced from and displayed in non-traditional spaces. I also like raising money for various charities and travelling.