Volunteer Training Resources

We offer a range of training for volunteers to help support and develop them within their roles in Nottinghamshire Healthcare. Ongoing development opportunities are advertised out through the Involvement Centres, the online Volunteer Hub and by email to all volunteers. If you feel that you need further training or development to help you within your role, have a chat with a member of the team and we’d be happy to help.

All Nottinghamshire Healthcare Volunteers are supported to complete the Volunteer Learning Passport and achieve the National Volunteer Certificate. This page has more information on the Passport, the Certificate and how to access them.


What is the Volunteer Learning Passport?

The Volunteer Learning Passport is a standardised package of training courses that are free to access for volunteers within the Health and Care sector. They are designed to help develop knowledge and abilities and enhance a volunteer’s existing skills. They are aligned with the National Volunteer Certificate standards produced by Helpforce and help contribute towards a National Framework for Volunteering. We support all our volunteers in completing the Volunteer Passport and will help provide evidence towards volunteers also achieving the National Volunteering Certificate.


What is the National Volunteer Certificate?

The National Volunteer Certificate evidences that volunteers have high-quality training and have undertaken a period of practice to volunteer safely in health and social care. It can be awarded when volunteers have completed training that matches the six core standards of the National Volunteer Certificate and have completed 60 hours of volunteering. The Volunteer Learning Passport training package meets the core standards and the number of hours can be signed off by a Volunteer Manager. Successful volunteers will receive a certificate of completion and a badge awarded by Health Education England.


What are the benefits of the Passport and the Certificate?

The Volunteer Passport consists of a number of training courses, which have been chosen to help support volunteers within their roles in health and social care settings. As they are standardised, it means that other organisations can use this as evidence of training rather than duplicate training and inductions. This means it’s easier and faster for you to volunteer across the health and social care sector.

We know that our volunteers already have a fantastic range of skills and knowledge, the courses included on the Passport are designed to help enhance these existing abilities. They include topics such as:

  • Safeguarding
  • Data security
  • Mental Health Awareness
  • Equality & Diversity
  • Communication
  • Health & Safety

Not only is it beneficial to the volunteer, but high-quality, standardised training helps us ensure that volunteers are providing the best support to patients, carers, staff as well as other volunteers.

The Volunteering Team record your volunteering placements and the number of hours on our Volunteer Management Portal. As we request that all volunteers complete the Volunteer Passport, all you need to do to achieve the National Volunteer Certificate is request those hours be signed off by a Volunteer Manager once you reach 60 hours. I’ve you’ve been volunteering with us before we’ve adopted the Volunteer Passport system, the team can sign off up to 20 hours of volunteering you’ve already done. This is a wonderful acknowledgement of your dedication and efforts towards the patients, carers and staff in Nottinghamshire Healthcare services.


How do I access the training?

Nottinghamshire Healthcare volunteers can access the e-Learning for Healthcare site provided by Health Education England. We’ve created a guide to accessing the Volunteer e-Learning site for our volunteers and the video below shows a walkthrough as to how to register an account and access the training.


What other training is available?

We advertise a range of training an development opportunities to our volunteers through the Involvement Centres, the NottsHC Volunteer Hub and our newsletters. The below resources may also be of interest:

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