Support and Information for Carers

Carer Update Newsletters & Carers Quick Guide

We produced a newsletter for unpaid carers with information and support available. If you’d like to contribute to future issues, please get in touch with us.

Carer Update Newsletters

Support for Carers

Nottinghamshire Healthcare is committed to working in partnership with carers. As part of the Triangle of Care standards, we have nominated Carer Leads and Carer Champions within our services. We also have a number of Carer Support Groups that are run throughout our services. To find out the Carer Lead for your service, ask your care co-ordinator or lead healthcare professional for information.

The main Nottinghamshire Healthcare site also has information and support for families and carers in addition to the links and information we’ve gathered below.

Carers and Confidentiality

We think that it is important to work closely with carers and share information, in order to help in the care and treatment of our service users and patients. To find out more, read our guide to carers and confidentiality.

Carers Connect Network

The Carers Connect Network provides a forum for carers and staff to discuss and influence the progress of the Involvement, Experience and Volunteering strategy and The Triangle of Care. It provides an opportunity to share good practice and to report on progress and areas of improvement or concern to the Trust. To keep you up to date with the latest news the Carers Connect Network are meeting online every month using Microsoft Teams.  For more information, take a look at our dedicated Carers Connect Network page.

If you think you can make a difference come and join us.

Family and Volunteer Support Service, Rampton

Rampton Hospital has its own team that provides advice and support to any family member, friend, carer or volunteer befriender of patients at Rampton Hospital. The Family & Volunteer Support Service is part of the Social Care Service. The team provides advice and support to any family member, friend, carer or volunteer befriender of patients at Rampton Hospital. Take a look at their dedicated pages on the main Nottinghamshire Healthcare website for more specialised information and how to contact them.

Employers for Carers

Nottinghamshire Healthcare are members of the Employers for Carers scheme. This “Carer Confident” benchmarking scheme helps employers build a supportive and inclusive workplace for staff who are or will become carers and to make the most of the talents that carers can bring to the workplace. We launched a dedicated Employers for Carers page in June 2021 for staff who also have a caring role.


Carers Week

Carers Week is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face and to recognise the contribution they make to families and communities throughout the UK. It also helps people who don’t think of themselves as having caring responsibilities to identify as carers and access much-needed support carersweek.org/about-us Carers Week takes place each year in June. The theme for Carers Week 2021 is ‘Making Caring Visible and Valued’. As part of Carers Week the Trust has pledged to make caring visible and valued, read on to see our 2021 pledge. Several of our services have also made their own pledges.

Carers Week Logo

Carers Week 2021

Nottinghamshire Healthcare’s Carer’s Week Pledge for 2021

‘We will make caring visible and valued by working with carers to share information and stories through our website and other media and to work with staff so they can get carers the information and support they need.’

Nottinghamshire Healthcare Pledges 2021

This year we are coming together to Make Caring Visible and Valued.

Nottinghamshire Healthcare Pledge 2021

Arnold Lodge Hospital 2021

Bracken House 2021 – Adult Mental Health Services

Family Interventions Team – Adult Mental Health Services 2021

Newark & Sherwood – Adult Mental Health Services LMHT

Nottingham West 2021

Rampton High Secure Hospital 2021

Working Age Dementia Service 2021

Nottinghamshire Healthcare pledges made during Carers Week 2020

Nottinghamshire Healthcare Pledge

Adult Mental Health Services

Wathwood Hospital – What we did in 2020. We helped carers to recognise the need to look after their own wellbeing offering support via our Carer Leads and Links and the Social Work Team. We sent out a booklet to our carers on ‘how to look after yourself‘ and how to cope with COVID. We developed, produced and circulated up to date information for carers, friends and family. During 2020/2021, we gained consent from carers to send them information by text and email to keep them up to date. We gathered feedback from carers about how we support them as well as their loved one and continue to do our carers satisfaction survey every two years. We involve carers in care planning and CPA’s  (Care-Programme-Approach) plus reintroducing our carers feedback for CPA’s.

Arnold LodgeWhat we did in 2020 – We created a carers e-mail inbox to share our service wide updates. Anything relating to patients we continue to share via the Social Work team and by telephone and letters.

Child and Adolescent Mental Health Services (CAMHS)

Mental Health Services for Older People (MHSOP)

Community Adult Services Nottingham West


Carer Support Organisations

Showcase 1

Nottingham City Council

Information and advice for carers living in Nottingham City.

Showcase 2

Nottinghamshire County Council

Information and advice for carers living in Nottinghamshire.

Showcase 3

Tu Vida

(formerly known as Carers Trust East Midlands) – Information and support for carers in Nottinghamshire county and Nottingham City. In September 2020 the organisation switched to a single, new name to reflect its work to support for carers and their families across all of its locations across the country.

Showcase 1

Rainbow Parents Carers Forum

“We are a parent/carer led organisation whose mission is to ‘Support and Empower Families to be Heard and Achieve Better Outcomes’. We have members from both Nottingham City and Nottinghamshire.”

Showcase 2

Carers UK

“Through our carers’ groups and volunteers we’re reaching out in local communities throughout the UK and online. If you’re new to caring, we want to make sure you get the right support from the start.”

Showcase 3

Do you look after someone?

Nottinghamshire County Council’s Information for Carers booklet.

Showcase 1

Carer’s Hub Nottinghamshire

Carer’s Hub Nottinghamshire Leaflet.

Showcase 2

Carer’s Hub Nottingham

Carer’s Hub for Nottingham City leaflet.

Showcase 3

Nottinghamshire Young Carers Service

Helps young carers take breaks and get hold of information, advice and support when it’s needed. Service provided by Tu Vida (formerly known as Carers Trust East Midlands).

Showcase 1

Advocacy in Nottinghamshire County

Information, advice, support and advocacy in Nottinghamshire County.

Showcase 2

Advocacy in Nottingham City

Information, advice, support and advocacy in Nottingham City.

Showcase 3

Age UK Help for Carers

If you look after a partner, relative or friend who is disabled or ill due to physical or mental health, you are a carer, even if you don’t think of yourself as one. Find out about the emotional, practical and financial support available to you.

Showcase 1

The Carer’s Virtual Roadshow

The Carers Roadshow has been running since 2013, but this year due to the outbreak of COVID-19 it has become virtual! Here is the box set of Virtual Carers Road Show Stalls offering different types of free support and information to all unpaid carers in Nottingham City & County

Showcase 2

Mobilise

Mobilise is a community of unpaid carers supporting each other online using community, tools and resources. Services are free for unpaid carers designed to be useful to a wide variety of caring situations. Services are delivered nationally in the UK. They work with local authorities, local carer centres, carer support organisations and businesses.

Showcase 3

Notts Help Yourself

This website is designed to help people find information about a whole range of organisations and services.

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Ask Lion

Information and support for Carers in Nottingham City

Showcase 2

Carers Council


Allies in Adult Mental Health, Nottinghamshire. A registered charity providing support to those people affected by mental ill health, mostly adults and often supported by their parents the main carers, other relatives and family members and friends.

Carers Federation

Carers Federation

Supporting Carers of All Ages
Young Carer Support, Counselling, Advocacy, Training
Quality Standard in Carer Support


Carer Blog Posts

  • Wells Road Monthly update
    The Wells Road Centre celebrated the 73rd anniversary of Windrush by setting up an informative display in the hospital’s Coffee Bar. Windrush Day is celebrated every year on the 22nd of June and acknowledges the contributions and sacrifices of British Caribbean Communities. The Windrush generation are those who arrived in […]
  • Challenges, changes and collaborative chats – a report on Involvement, Experience and Volunteering during COVID
    It goes without saying that last year has been a real challenge for all of us due to COVID-19, and its impacts have been felt in different and differential ways. Because of this Nottinghamshire Healthcare through its Involvement, Experience and Volunteering (IEV) work continued in our commitment to listen to […]
  • Me & My OCD, by Roshan Chandy
    I was first diagnosed with OCD at the age of 16. The year was 2013 – I was diagnosed at Nottingham’s CAMHS team by a Dr.Muller.
  • Who Cares for the Carers?
    Nottinghamshire Healthcare was featured as part of Nottingham student, Lydia Till’s university dissertation piece in 2020, focusing on the carers of people diagnosed with Alzheimer’s disease. There are over 700,000 people taking care of loved ones with dementia from home who are lacking support for themselves. It’s time to recognise […]
  • Riding the Tsunami – by Lorna Breckell
    I work at Rampton Hospital as the Family & Volunteer Service Manager. I have worked for the Trust for nearly 10 years. In that time I have also become a carer myself.  Eight years ago my Dad was diagnosed with Alzheimer’s disease. As I am sure you will know, this is a degenerative […]